Error while starting server

Description

Hello bonitos,

Hope you are doing well. I'm having an issue for one of bonita customers but since i dont have subscription access i'm opening the case here.

I'm setting up a new environment with version 7.5.4, and this environment need to be set with production database data (engine and bdm). so i made the backups like that:

  • full backup of bdm database

  • backup of engine database without documents (table is too heavy) and archived contract data (same)

Then i restored the backups on the new database, changed the license and tried to start bonita like that. The server wont start because bitronix reports a transaction that timeouts in the logs. I'm joining logs from my first try (01/02/2021) and another try today (02/02/2021) with increased log level for bitronix.

Can you please help identify the problem?

Thanks,

Mehdi Kettani

Environment

Bonita 7.5.4, Windows, Postgresql database

External Link

None

Workaround

None

Activity

Show:
mehdi kettani
March 11, 2021, 1:45 PM

Hi Delphine,
I was able to fix the issue thanks to Marielle help (customer support).
No need to waste any more time on it.
Cheers,

Mehdi

Fixed
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Assignee

Delphine Coille

Reporter

mehdi kettani

Affects versions