Process Tab is empty on Internet Explorer 11

Description

When I go to the portal, as a user, the "Process" tab is empty. Specifically, it displays for a few milliseconds and disappears.
It works on Firefox and Chrome: I see processes that I can instantiate.
I used Bonita 7.10.6 before and didn't have this problem. I am amazed that no one reported it, and I am aware that Internet Explorer is out of date, but it still seems to be supported by Bonita in Help.

Environment

Windows 10 - 1909
Internet Explorer 11.1139.18362.0
Bonita 7.11.4 Community Edition

External Link

None

Workaround

Use another browser.

Activity

Show:
Dumitru Corini
December 21, 2020, 10:15 AM

Hi, this seems like a cache problem to me, could you either:

  • clear your browser cache

  • or open the page in a private navigation.

If neither of those worked, could you open the developer (f12 on internet explorer 11) console to see if there are any errors inside it?

Anthony MOYER
December 21, 2020, 10:35 AM

Hi. thanks for your help.

Here are the errors returned by the console :

HTML1300: Une navigation s’est produite.

loginservice

SCRIPT5007: Objet attendu

b92f749d.assets.js (1,246132)

SCRIPT5007: Objet attendu

b92f749d.assets.js (1,246132)

SCRIPT5007: Objet attendu

b92f749d.assets.js (1,246132)

SCRIPT5007: Objet attendu

b92f749d.assets.js (1,246132)

SCRIPT5007: Objet attendu

b92f749d.assets.js (1,246132)

i18next::backendConnector: loaded namespace translations for language en [object Object]

"i18next::backendConnector: loaded namespace translations for language en"

{

[functions]: ,

__proto__: { },

Action: "Action",

AllCategories: "All categories",

Cancel: "Cancel",

Categories: "Categories",

Description: "Description",

Error while starting the case.: "Error while starting the case.",

Filters: "Filters",

List: "List",

Name: "Name",

No process to display: "No process to display",

of: "of",

On process name or version: "On process name or version",

Processes: "Processes",

Search: "Search",

Start: "Start",

Start a new case: "Start a new case",

Start a new case for process {{displayName}}: "Start a new case for process {{displayName}}",

Symbol()_3.7mho0uig81m: undefined,

The case {{caseId}} has been started successfully.: "The case {{caseId}} has been started successfully.",

Version: "Version"

}

i18next::backendConnector: loaded namespace translations for language fr [object Object]

"i18next::backendConnector: loaded namespace translations for language fr"

{

[functions]: ,

__proto__: { },

Action: "Action",

AllCategories: "Toutes les catégories",

Cancel: "Annuler",

Categories: "Catégories",

Description: "Description",

Error while starting the case.: "Une erreur est survenue au démarrage du cas.",

Filters: "Filtres",

List: "Liste",

Name: "Nom",

No process to display: "Aucun processus ne correspond à la recherche",

of: "de",

On process name or version: "Sur le nom ou la version du processus",

Processes: "Processus",

Search: "Rechercher",

Start: "Démarrer",

Start a new case: "Démarrer un nouveau cas",

Start a new case for process {{displayName}}: "Démarrer un nouveau cas pour le processus {{displayName}}",

Symbol()_3.7mho0uig81m: undefined,

The case {{caseId}} has been started successfully.: "Le cas {{caseId}} a bien été démarré.",

Version: "Version"

}

i18next: languageChanged fr

i18next: initialized [object Object]

"i18next: initialized"

{

[functions]: ,

__proto__: { },

appendNamespaceToCIMode: false,

appendNamespaceToMissingKey: false,

backend: { },

contextSeparator: "_",

debug: true,

defaultNS: "translations",

detection: { },

fallbackLng: [ ],

fallbackNS: false,

initImmediate: true,

interpolation: { },

joinArrays: false,

keySeparator: false,

load: "all",

missingInterpolationHandler: false,

missingKeyHandler: false,

nonExplicitWhitelist: false,

ns: [ ],

nsSeparator: ":",

parseMissingKeyHandler: false,

pluralSeparator: "_",

postProcess: false,

preload: false,

react: { },

returnEmptyString: false,

returnNull: true,

returnObjects: false,

saveMissing: false,

saveMissingPlurals: true,

saveMissingTo: "fallback",

simplifyPluralSuffix: true,

Symbol()_3.7mho0uig81m: undefined,

updateMissing: false,

whitelist: false

}

SEC7112: Le script de http://localhost:43448/bonita/login.jsp?redirectUrl=%2Fbonita%2Fportal%2Fcustom-page%2Fcustompage_processlistBonita%2Fstatic%2Fjs%2F0.0cedf676.chunk.js a été bloqué à cause d’une incompatibilité de type mime

custompage_processlistBonita

Error: Loading chunk 0 failed.

{

[functions]: ,

__proto__: { },

description: "Loading chunk 0 failed.",

message: "Loading chunk 0 failed.",

name: "Error",

stack: "Error: Loading chunk 0 failed.

at Ds (http://localhost:43448/bonita/portal/custom-page/custompage_processlistBonita/static/js/main.f706065c.js:1:268918)

at to (http://localhost:43448/bonita/portal/custom-page/custompage_processlistBonita/static/js/main.f706065c.js:1:229499)

at Zr (http://localhost:43448/bonita/portal/custom-page/custompage_processlistBonita/static/js/main.f706065c.js:1:229427)

at Vr (http://localhost:43448/bonita/portal/custom-page/custompage_processlistBonita/static/js/main.f706065c.js:1:226343)

at Anonymous function (http://localhost:43448/bonita/portal/custom-page/custompage_processlistBonita/static/js/main.f706065c.js:1:182925)

at t.unstable_runWithPriority (http://localhost:43448/bonita/portal/custom-page/custompage_processlistBonita/static/js/main.f706065c.js:1:278587)

at Vt (http://localhost:43448/bonita/portal/custom-page/custompage_processlistBonita/static/js/main.f706065c.js:1:182622)

at Gt (http://localhost:43448/bonita/portal/custom-page/custompage_processl",

Symbol()_3.7mho0uig81m: undefined

}

SCRIPT5022: Loading chunk 0 failed.

main.f706065c.js (1,277663)

Dumitru Corini
December 21, 2020, 11:30 AM

Hi, I looked into it and, at a first glance, it seems that this is due to missing polyfills, but adding them didn’t seem to fix this. I could continue looking into this, but even if there will be a fix, it will probably be in a newer version.

All of that being said, for the Internet Explorer 11 support, I think it’s going to get removed in a release or two since it’s nearing it’s end of life, and thus, I’m sorry to say, but I think that the easiest solution would be to use a different browser (like, Edge, Firefox or Chrome for example).

I’m sorry I can’t help you more than that.

Assignee

Unassigned

Reporter

Anthony MOYER

Affects versions

Reference

None

Fix versions

None
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